Passenger Code of Conduct

All fares must be paid upon boarding.
Everyone must stand behind the white line before the bus can leave its stop.
Passengers must be fully clothed, including shirts and shoes, while aboard a COLTS vehicle.
No eating or drinking, unless medically necessary. Food and drink items must be in a sealed container at all time.
Alcoholic beverages are prohibited.
Smoking, e-cigarettes, vaping, and smokeless tobacco are prohibited.
Hazardous, toxic, or explosive materials may not be brought onto the bus.
Do not litter on the bus. Please dispose of trash and recyclables properly.
Yield priority seating to riders with disabilities and seniors.
Use the stop request cord to signal your stop.
Aisles and seats must be kept clear of strollers, carts, packages, etc.
All strollers must be folded – no exceptions.
Do not disturb or harass other passengers or the operator. Loud and disruptive riders will be asked to leave the bus.
Conversations on cell phones should not distract or disrupt other passengers or the operator. Please keep calls short and quiet!
Music and audio devices are allowed ONLY with the use of headphones. Volume levels that disrupt the safety of the vehicle operator and passengers will not be permitted.
Please refrain from cursing and using profanity.
Guide dogs and service animals are allowed on COLTS buses. A service animal is defined by the Americans with Disabilities Act as “any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.” Emotional support animals are not considered service animals.
Small pets are allowed on the bus in carriers, but the carrier cannot take up a seat of obstruct the aisle.
If you notice a package left anywhere on the bus, do not disturb it. Instead, please notify the driver immediately.