Passenger Code of Conduct

• All fares must be paid upon boarding.
• Everyone must stand behind the white line before the bus can leave its stop.
• Passengers must be fully clothed, including shirts and shoes, while aboard a COLTS vehicle.
• No eating or drinking, unless medically necessary. Food and drink items must be in a sealed container at all time.
• Alcoholic beverages are prohibited.
• Smoking, e-cigarettes, vaping, and smokeless tobacco are prohibited.
• Hazardous, toxic, or explosive materials may not be brought onto the bus.
• Do not litter on the bus. Please dispose of trash and recyclables properly.
• Yield priority seating to riders with disabilities and seniors.
• Use the stop request cord to signal your stop.
• Aisles and seats must be kept clear of strollers, carts, packages, etc.
• All strollers must be folded – no exceptions.
• Do not disturb or harass other passengers or the operator. Loud and disruptive riders will be asked to leave the bus.
• Conversations on cell phones should not distract or disrupt other passengers or the operator. Please keep calls short and quiet!
• Music and audio devices are allowed ONLY with the use of headphones. Volume levels that disrupt the safety of the vehicle operator and passengers will not be permitted.
• Please refrain from cursing and using profanity.
• Guide dogs and service animals are allowed on COLTS buses. A service animal is defined by the Americans with Disabilities Act as “any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.” Emotional support animals are not considered service animals.
• Small pets are allowed on the bus in carriers, but the carrier cannot take up a seat of obstruct the aisle.
• If you notice a package left anywhere on the bus, do not disturb it. Instead, please notify the driver immediately.