COLTS provides ADA complementary paratransit service to individuals who have a disability that prevents them from using the fixed route bus system. Our drivers will provide any assistance you may need for a safe and comfortable ride.
To qualify for COLTS ADA paratransit service, called Special Efforts Accessibility Transportation System, or SEATS, a person must qualify for service under the Americans With Disabilities Act of 1990, and his/her origin and destination must be within three-quarters (3/4) of a mile from a regular COLTS' fixed bus route.
COLTS also has a Rural Transportation program for Persons with Disabilities, or PwD, for people who qualify under the Americans With Disabilities Act of 1990, and live three-quarters (3/4) of a mile beyond a COLTS bus route.
SEATS service hours and areas match the COLTS individual fixed route hours and areas of service:
5:30 a.m. to 12:55 a.m. Monday through Friday (not all COLTS fixed routes operate during this time; ADA service is provided for the fixed routes operating in that time) 7:45 a.m. to 12:55 a.m. on Saturday
COLTS also offers Medical Assistance Transportation Program (MATP) and Senior Shared Ride Program.
Please note that COLTS is not obligated to provide a courtesy call to the client when the van arrives within the window given when the appointment is scheduled.