January 28, 2021: Letter to the Public from COLTS Management Regarding Proposed Shared Ride Increase

COLTS SHARED RIDE SERVICE HOURS

HORARIO DE SERVICIO DE VIAJES COMPARTIDOS DE COLTS

COLTS provides ADA complementary paratransit service to individuals who have a disability that prevents them from using the fixed route bus system. Our drivers will provide any assistance you may need for a safe and comfortable ride.

To qualify for COLTS ADA paratransit service, called Special Efforts Accessibility Transportation System, or SEATS, a person must qualify for service under the Americans With Disabilities Act of 1990, and his/her origin and destination must be within three-quarters (3/4) of a mile from a regular COLTS' fixed bus route.

COLTS also has a Rural Transportation program for Persons with Disabilities, or PwD, for people who qualify under the Americans With Disabilities Act of 1990, and live three-quarters (3/4) of a mile beyond a COLTS bus route.

SEATS service hours and areas match the COLTS individual fixed route hours and areas of service:

5:30 a.m. to 12:55 a.m.-  Monday through Friday (not all COLTS fixed routes operate during this time; ADA service is provided for the fixed routes operating in that time)  and 7:00 a.m. to 12:55 a.m. on Saturday

COLTS also offers Medical Assistance Transportation Program (MATP) and Senior Shared Ride Program.

Please note that COLTS is not obligated to provide a courtesy call to the client when the van arrives within the window given when the appointment is scheduled.