Transit Development Plan
Your Feedback Helps Shape the Future of Transit
Share your ideas to help improve COLTS service, identify future transit needs and priorities. Tell us what would make your trips easier, more convenient, and more reliable. Whether you ride transit every day, occasionally, or not at all, your feedback matters.

A Roadmap for Better Transit
COLTS is developing a Transit Development Plan (TDP), which acts as a clear, practical roadmap for expanding and improving public transportation over the next five years. It thoroughly reviews current bus service performance, collects feedback from riders and residents, and suggests achievable strategies to boost transit reliability, convenience, and connectivity to important destinations.
This planning effort will ensure that COLTS effectively addresses the community’s changing needs, both now and in the future.
What is a Transit Development Plan?
A TDP is a short-term strategic plan usually spanning five years. It assesses system performance, anticipates changing travel needs, and considers community requirements. These insights inform prioritized recommendations for routes, schedules, facilities, and service investments.

Why the TDP Matters
This is COLTS’ inaugural Transit Development Plan, focusing on travel patterns, rider expectations, and community needs. It offers an opportunity to assess current conditions, adapt to demands, and improve COLTS’ ability to serve the community effectively.
Benefits
- Better Service. Routes & schedules matched to real travel needs and priorities
- Smarter Investment. Data-driven decisions that maximize limited resources
- Community Voice. Changes shaped by the people who ride the system
- Improved Access. Stronger links to jobs, healthcare & education
Plan Considerations
Lackawanna County is home to a variety of communities with diverse ages, backgrounds, and needs.
The COLTS TDP will balance considerations such as:
- ADA Accessibility
- Housing & Development Patterns
- Cultural Background and Language
- Economic Challenges and Opportunities
- Access to Resources and Services
- Mobility Support
Looking Ahead
The TDP gives COLTS a fundable, phased strategy to guide growth—so future improvements are grounded in evidence and community priorities, not guesswork. It’s how a good bus system becomes a great one: by planning intentionally for the riders of today and tomorrow.

Stay Connected and Get Involved
We welcome your questions, feedback, and interest in the COLTS Transit Development Plan.
For general questions or to share comments:
Email: info@coltsbus.com
For media inquiries:
Members of the media are encouraged to contact Keri Savage for interview requests, project updates, and official statements.
Email: KSavage@coltsbus.com



